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		<title>More New Mobile Survey Features</title>
		<link>http://blog.surveyonthespot.com/2012/05/08/more-new-mobile-survey-features/</link>
		<comments>http://blog.surveyonthespot.com/2012/05/08/more-new-mobile-survey-features/#comments</comments>
		<pubDate>Tue, 08 May 2012 17:05:50 +0000</pubDate>
		<dc:creator>surveyonthespot</dc:creator>
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		<guid isPermaLink="false">http://blog.surveyonthespot.com/?p=769</guid>
		<description><![CDATA[Survey On The Spot has announced several new features to help streamline the mobile survey client’s experience. Customers are more responsive to user-friendly surveys, leading to more data for analysis to improve business operations. The following features help to make this possible. Ranking: Surveys now allow ranking functionality. For example, survey-takers can rank their favorite things [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.surveyonthespot.com&#038;blog=12682595&#038;post=769&#038;subd=surveyonthespot&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<title>Introducing New Features for Survey On The Spot</title>
		<link>http://blog.surveyonthespot.com/2012/05/01/introducing-new-features-for-survey-on-the-spot/</link>
		<comments>http://blog.surveyonthespot.com/2012/05/01/introducing-new-features-for-survey-on-the-spot/#comments</comments>
		<pubDate>Tue, 01 May 2012 17:20:42 +0000</pubDate>
		<dc:creator>surveyonthespot</dc:creator>
				<category><![CDATA[Surveys]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://blog.surveyonthespot.com/?p=766</guid>
		<description><![CDATA[Survey On The Spot has introduced new features that will improve data collection for businesses utilizing the survey system to gain feedback from their customers. The following features make it easier for businesses to collect, manage, and analyze guest satisfaction survey information by maximizing user control. CSV files: The Survey On The Spot system now [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.surveyonthespot.com&#038;blog=12682595&#038;post=766&#038;subd=surveyonthespot&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<title>Healthcare Waiting Rooms</title>
		<link>http://blog.surveyonthespot.com/2012/04/24/healthcare-waiting-rooms/</link>
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		<pubDate>Tue, 24 Apr 2012 15:18:39 +0000</pubDate>
		<dc:creator>surveyonthespot</dc:creator>
				<category><![CDATA[Healthcare]]></category>

		<guid isPermaLink="false">http://blog.surveyonthespot.com/?p=763</guid>
		<description><![CDATA[In the current competitive healthcare market, providers must strive to meet the highest patient satisfaction standards in order to earn their business. One of the most important factors in the patient’s perception of the quality of care is the healthcare environment. The physical setting – especially the waiting room – is the patient’s first impression [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.surveyonthespot.com&#038;blog=12682595&#038;post=763&#038;subd=surveyonthespot&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<title>Optimizing Patient Satisfacation in Healthcare Settings</title>
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		<comments>http://blog.surveyonthespot.com/2012/04/17/optimizing-patient-satisfacation-in-healthcare-settings/#comments</comments>
		<pubDate>Tue, 17 Apr 2012 15:17:40 +0000</pubDate>
		<dc:creator>surveyonthespot</dc:creator>
				<category><![CDATA[Healthcare]]></category>

		<guid isPermaLink="false">http://blog.surveyonthespot.com/?p=761</guid>
		<description><![CDATA[As we previously reported (link: http://blog.surveyonthespot.com/2011/12/07/happy-patients-profitable-hospitals/), maintaining patient satisfaction is now even more of a priority for hospitals as it is closely tied to revenue. A new rule mandated by the Affordable Care Act pits hospitals against each other in a competition for reimbursements, and the scores are based on patient satisfaction rates determined by Medicare-approved [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.surveyonthespot.com&#038;blog=12682595&#038;post=761&#038;subd=surveyonthespot&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<title>How Available Guest Time® Can Deliver More Accurate Survey Results</title>
		<link>http://blog.surveyonthespot.com/2012/03/27/how-available-guest-time-can-deliver-more-accurate-survey-results/</link>
		<comments>http://blog.surveyonthespot.com/2012/03/27/how-available-guest-time-can-deliver-more-accurate-survey-results/#comments</comments>
		<pubDate>Tue, 27 Mar 2012 17:34:11 +0000</pubDate>
		<dc:creator>surveyonthespot</dc:creator>
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		<guid isPermaLink="false">http://blog.surveyonthespot.com/?p=758</guid>
		<description><![CDATA[Effective surveying isn&#8217;t just about asking the right questions, but about presenting those questions at the right time. Based on this understanding, our company takes an entirely unique approach to customer surveying by taking advantage of Available Guest Time®, the period of time when a customer transaction is being processed &#8211; a perfect time to [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.surveyonthespot.com&#038;blog=12682595&#038;post=758&#038;subd=surveyonthespot&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<title>Gauging First Impressions</title>
		<link>http://blog.surveyonthespot.com/2012/03/20/gauging-first-impressions/</link>
		<comments>http://blog.surveyonthespot.com/2012/03/20/gauging-first-impressions/#comments</comments>
		<pubDate>Tue, 20 Mar 2012 17:17:38 +0000</pubDate>
		<dc:creator>surveyonthespot</dc:creator>
				<category><![CDATA[Running a better business]]></category>

		<guid isPermaLink="false">http://blog.surveyonthespot.com/?p=755</guid>
		<description><![CDATA[First impressions are crucial for creating a strong, positive perception of your business in the minds of your customers. People often make their major impressions within the first few seconds of coming into contact with a person or place. Your reception staff affects whether that customer has an overall positive or negative initial experience with [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.surveyonthespot.com&#038;blog=12682595&#038;post=755&#038;subd=surveyonthespot&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<title>Technology Has a Place at The Restaurant Table</title>
		<link>http://blog.surveyonthespot.com/2012/03/13/technology-has-a-place-at-the-restaurant-table/</link>
		<comments>http://blog.surveyonthespot.com/2012/03/13/technology-has-a-place-at-the-restaurant-table/#comments</comments>
		<pubDate>Tue, 13 Mar 2012 22:10:14 +0000</pubDate>
		<dc:creator>surveyonthespot</dc:creator>
				<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://blog.surveyonthespot.com/?p=753</guid>
		<description><![CDATA[According to the National Restaurant Association’s 2012 Restaurant Industry Forecast released earlier this month, half of consumers would use a restaurant’s smartphone app to preview menus and make reservations; nearly 40% would use a tablet computer provided at the table to view the menu and place their order; and half would take advantage of at-table [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.surveyonthespot.com&#038;blog=12682595&#038;post=753&#038;subd=surveyonthespot&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<title>Guest Satisfaction Series: Food Temperature</title>
		<link>http://blog.surveyonthespot.com/2012/03/06/guest-satisfaction-series-food-temperature/</link>
		<comments>http://blog.surveyonthespot.com/2012/03/06/guest-satisfaction-series-food-temperature/#comments</comments>
		<pubDate>Tue, 06 Mar 2012 18:16:35 +0000</pubDate>
		<dc:creator>surveyonthespot</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blog.surveyonthespot.com/?p=750</guid>
		<description><![CDATA[Ensuring food is delivered to the table at the right temperature is a key service element in making sure your guests are satisfied. As temperature can often make or break a meal, restaurants have an obligation to deliver food in a timely manner and constantly gauge the temperature to prevent compromising the customer’s enjoyment of [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.surveyonthespot.com&#038;blog=12682595&#038;post=750&#038;subd=surveyonthespot&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<title>Using Mobile Surveys to Improve Field Data Collection</title>
		<link>http://blog.surveyonthespot.com/2012/02/28/using-mobile-surveys-to-improve-field-data-collection/</link>
		<comments>http://blog.surveyonthespot.com/2012/02/28/using-mobile-surveys-to-improve-field-data-collection/#comments</comments>
		<pubDate>Tue, 28 Feb 2012 18:12:16 +0000</pubDate>
		<dc:creator>surveyonthespot</dc:creator>
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		<guid isPermaLink="false">http://blog.surveyonthespot.com/?p=746</guid>
		<description><![CDATA[Understanding the customer experience is just one of the many benefits that comes from mobile data collection. Professionals all over the retail and hospitality industries are also benefiting from the use of mobile surveys as a means of staying connected with various locations and adapting business operations to ever-changing economic and social trends. With mobile [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.surveyonthespot.com&#038;blog=12682595&#038;post=746&#038;subd=surveyonthespot&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<title>Guest Satisfaction Series: Restaurant Wait Times</title>
		<link>http://blog.surveyonthespot.com/2012/02/21/guest-satisfaction-restaurant-wait-times/</link>
		<comments>http://blog.surveyonthespot.com/2012/02/21/guest-satisfaction-restaurant-wait-times/#comments</comments>
		<pubDate>Tue, 21 Feb 2012 18:11:28 +0000</pubDate>
		<dc:creator>surveyonthespot</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blog.surveyonthespot.com/?p=744</guid>
		<description><![CDATA[Although no customer really enjoys waiting to be seated at a restaurant, the length of the wait list and the customer’s willingness to wait for a table at your restaurant can indicate that your restaurant is of such high value to the customer that he or she is willing to wait for it, or reserve [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=blog.surveyonthespot.com&#038;blog=12682595&#038;post=744&#038;subd=surveyonthespot&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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