Filed under: News | Tags: customer feedback, customer service surveys, Jiffy Lube Conference, mobile surveys, Survey On The Spot
Filed under: News | Tags: customer experience, customer feedback, customer service surveys, Ken Kimmel, restaurant surveys, Restaurants, Survey On The Spot
Our very own Ken Kimmel was quoted in a recent QSR Buzz article.
“Spending your marketing dollars wisely ranks as one of the top priorities for most quick-service restaurants (QSRs). While interactive loyalty card programs have been the method of choice in the past to reward customers and keep them coming back, free to low-cost social media sites are gaining in popularity. So which idea is best for your QSR? Reward card programs “pay back” your most frequent diners, but social media sites like Facebook, Foursquare and Twitter can reach a wider audience at minimal cost.”
See Ken’s quote and read more about Effective QSR Marketing.